Systems Engineer (m/f/d)

You are a passionate problem solver and you love to help customers with different software problems? You have a knack for explaining complex topics in a plain and simple way? You are enthusiastic about innovative software solutions and enjoy setting them up, customizing and training users? Here, you have the chance to continue writing our product's success story in a team with lots of individual expertise. With us, you can use all your strengths to actively shape our brand and increase customer satisfaction in the long term.

Systems Engineer (m/f/d) at MWAY:

  • As part of our product team, you will be responsible for managing support for our products and the first point of contact for all customer problems
  • As a systems engineer, you will be primarily responsible for the helpdesk: you will answer support tickets promptly and clarify technical questions independently with the development team
  • You take over product installations on servers for new customers and support the setup
  • You hold product training courses and advise customers on technical issues

What should you ideally bring to the table?

  • You have already gained several years of professional experience in IT product support and are looking for a new challenge
  • You have a degree in computer science (system integration) or a comparable practical training. A degree is optional but not mandatory
  • Your know-how in the field of Mobile Device Management (MDM) / Mobile App Management (MAM) systems sets you apart
  • You have in-depth experience in running servers, cloud systems and mobile operating systems (Android and iOS)
  • You have strong communication skills and are passionate about giving presentations in German and English

What We Offer

Food and Drinks

Food & Drinks

Enjoy a delicious and healthy lunch and free drinks in our canteen in Stuttgart.

Feedback

Feedback

We value new ideas and are open to different perspectives. Regular feedback is therefore an essential part of our work.

Bike Leasing

(E-)Bike Leasing

We offer (e-)bike leasing at a discounted price. Since we have our own bicycle garage and showers, there's nothing holding you back from getting some excercise and fresh air on your way to work.

Health

Health

Fresh fruit, regular health activities, subsidized sports activities on a weekly basis: We promote the well-being and health of our employees.

Mentoring

Mentoring

During the introduction and orientation period, newcomers are assigned a mentor in order to facilitate their professional and personal start at MWAY.

Easy Access

Easy Access

Our spacious and bright office facilities in Stuttgart are well located and therefore easily and quickly accessible by public transport.

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Apply now

Ready to take on a new role? We’re looking for digital team players. Opportunity creators. Status-quo shakers.

Hiring Process

1

Your Application

Send us your CV in digital form. A short letter pointing out your motivation, your earliest possible entry date and a desired salary are a good start.

2

Screening

After handing in your application, you will immediately receive a confirmation via email. We will then begin to review your application and contact you as soon as possible.

3

Interviews

If we have a positive impression of your application, we will arrange a first video call. If our first impressions are positive, we will invite you to our office for an in-depth interview with your future colleagues.

4

Discover Day

Passed the interviews? Now, you have the opportunity to get to know the team better. On this day, you are able to get further insights into our working methods and projects.

5

Job Offer

If all goes well, there's nothing for us left to do than to welcome you to MWAY and send you the contract with all the details electronically.

Fernsehturm

The office location

Our modern office with a view on Stuttgart’s landmark – the television tower – is located in Bad Cannstatt, centrally located and easily accessible by public transport. Each workplace is well-equipped with electrically height-adjustable desks and ergonomic chairs in an air-conditioned room. After all, we provide each employee with latest state-of-the-art technical equipment.

Manuel Weber

Interested?

Manuel Weber